Questions people ask first

In Texas, you can start without a referral. Your plan may still ask for one, and the state sets limits that your therapist explains at your first visit. If you were sent by a physician, bring their notes.

We do not bill Medicare or other plans. You pay us directly and can send your plan an itemized receipt. Your plan may or may not reimburse you, and we cannot tell you in advance.

That is how everyone pays here. Before your first visit you get a written good faith estimate, and you get a new one whenever your plan of care changes.

Every visit is a full hour with one physical therapist, and you keep the same therapist from your first hour to your last.

That depends on what your evaluation finds, what you want to get back to and how your body responds. Your therapist explains what decides it and checks in each visit.

Wear what you train in and bring the shoes you run or lift in. If you have notes or results from a physician, bring them. If you use a watch, a lifting log or a training plan, bring that too.

We work within what you can tolerate. Some techniques can cause soreness, and your therapist explains the risks of any technique before using it. You can stop at any time.

Some follow-ups can be by video, for people who are in Texas, where we are licensed. The first visit is always in person.

One of our therapists offers it, where state law allows it. Texas has rules for physical therapists who needle, and he has completed post-graduate training for it. He explains the risks before any needling.

Often, in some form. Your therapist tells you which runs and lifts to keep, which to change and which to pause for now, and writes it down.