How fees work
If you pay yourself
You pay us directly, at each visit or for a block of visits paid together. We do not bill Medicare or other plans. Your therapist and you set the fee in writing before you pay, and it does not change with your plan.
Receipts for reimbursement
After each payment you get an itemized receipt to send to your plan. Your plan may or may not reimburse you from the receipt (a superbill), and we cannot tell you in advance. The plan decides.
An estimate in advance
If you pay without insurance, we give you a written good faith estimate before your first visit and before any block of visits. If a bill ever comes in $400 or more above your estimate, you can dispute it. Ask for a new estimate whenever your plan of care changes.
Checking your benefits
We do not check benefits, because we do not bill your plan. If you hope to be reimbursed, call your plan first and ask about out-of-network physical therapy and what a receipt must show.
What the first visit includes
A full hour with one physical therapist: your history, a hands-on exam, a look at how you run or lift, a written plan and an estimate for what comes next. Your therapist explains the risks of any technique before using it.
A full hour, one therapist
A written plan and estimate
Nothing is decided for you on day one
Paying us, or going through your plan
What a plan may reimburse
We do not bill Medicare or other plans. If you hope to be reimbursed, a receipt is what your plan asks for, and your plan decides.
| Going through your plan | Paying us directly | |
|---|---|---|
| Who you deal with | Going through your planYour plan's rules first, then the clinic's | Paying us directlyUs, from your first call to your last visit |
| Visit length | Going through your planSet with the plan's rules in mind | Paying us directlyA full hour, set by you and your therapist |
| A referral | Going through your planYour plan may ask for one | Paying us directlyIn Texas you can start without a referral. Your plan may still ask for one. |
| A receipt for your plan | Going through your planThe clinic bills the plan for you | Paying us directlyAn itemized receipt after each payment. Your plan decides whether to reimburse you. |
| An estimate in writing | Going through your planYour plan sends an explanation of benefits afterward | Paying us directlyBefore your first visit, for anyone paying without insurance |
What you can book
Evaluation, follow-up or a block of visits
Each is quoted in writing before you pay. How fees work has the rest.
- 01First visit
Evaluation
A full hour with one physical therapist. Your history, a hands-on exam, movement and lift or run testing, and a written plan. You get a written estimate before you pay.
- 02Each visit after
Follow-up
Treatment, loading and coaching with the same therapist. The length is set with you, not by a plan's limits, and your plan of care changes as you do.
- 03Paid together
A block of visits
Some people pay for a planned block of visits together. Before you agree, we write what it includes, its term, how to cancel and what is refunded if you stop early.
Ask for an estimate
Tell us how and when to reach you, and we send a written estimate before you pay.